In the case of obtaining an estimate for new construction the prospective client will need to provide approved plans/drawings from the Ministry of Works showing a valid permit number. The plans should have a plumbing riser diagram and the floor plan. For renovations and correction of work by another plumber, the client needs to provide a detailed description of the problem or scope of work required. If they are not sure then describe what it is you wish to achieve or the desired results. Further questions may be asked in order to narrow down the intention and ensure that we are on the “same page”.