1. Is there a charge for estimates?
Estimates are free of charge
2. What information do I need to have in order to obtain an estimate?
In the case of obtaining an estimate for new construction the prospective client will need to provide approved plans/drawings from the Ministry of Works showing a valid permit number. The plans should have a plumbing riser diagram and the floor plan. For renovations and correction of work by another plumber, the client needs to provide a detailed description of the problem or scope of work required. If they are not sure then describe what it is you wish to achieve or the desired results. Further questions may be asked in order to narrow down the intention and ensure that we are on the “same page”.
3. How long does it take to get an estimate?
If all of the information that is outlined in the answer to question 2 is supplied an estimate for new construction can be prepared in three to four days barring any unforeseen challenges. For renovations and repair estimates it will be necessary to do a site walkthrough and the turnaround time would be a maximum of one week.
4. Can I purchase my own materials?
While we try to discourage clients from going down this path for various reasons, yes it is possible to purchase your own materials. In the case of installation of fixtures this is typically done by the client.
5. Can I hire my own plumber for a job being done by a contractor?
Most general contractors usually have electricians that work for them, however a homeowner can insist to have their plumber bid on their job or work on their job if they have confidence in their work. Note. ONLY LICENSED PLUMBING CONTRACTORS ARE ALLOWED TO PERFORM PLUMBING WORK.
6. Is there a minimum charge?
There is a minimum hourly charge of $75.00 which is required to be paid in advance. This amount will be applied as a payment to your invoice should you decide to proceed with the recommended work to address the issue(s) identified. All costs for materials will have to be
paid for in advance.
7. Do you make emergency calls?
Our regular office/service hours are Monday thru Friday 8:00 a.m. to 4:00 p.m. Services requested outside of these times will have to be billed as overtime/double time in compliance with our local labor laws
8. Can a plumber come to my home on the weekend when someone is at home?
Our regular office/service hours are Monday thru Friday 8:00 a.m. to 4:00 p.m. Services requested outside of these times will have to be billed as overtime/double time to comply with our local labor laws